Privacy Policy

Welcome to Techmendz! We highly value your privacy and want you to feel secure when using our services. This Privacy Policy outlines how we collect, use, and protect your information.

Techmendz is a trading name of Raidan Pty Ltd. ABN: 96 700 345 679

Last Updated: 18/07/2026

Introduction

Techmendz ('we,' 'our,' or 'us'), owned by Raidan, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information obtained through our website, products, and services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect information to provide better services to our clients. The types of information we may collect include:

2.1 Personal Information

Name
Email address
Contact details
Billing information, if required for invoicing

2.2 Technical Information

IP address
Browser type and settings
Device information
Date and time of your visit

2.3 Usage Information

Pages visited, interaction with site features, referring URLs, and exit pages. We may use Google Analytics for anonymous data collection.

How We Use Information

We use the information we collect for the following purposes:

Providing Services: Deliver web development, maintenance, and other services.
Customer Support: Respond to inquiries and support requests.
Billing and Invoicing: Manage payments and provide accurate billing.
Improving User Experience: Analyze and optimize our website.
Compliance: Fulfill legal obligations.

Google Analytics and Cookies

Our website uses Google Analytics to analyze how users interact with our site. Google Analytics uses cookies to track website activity and provide us with insights on visitor behavior, enabling us to enhance your experience. The information collected by Google Analytics is anonymous and does not personally identify you. To manage or disable cookies, you can change your browser settings. Disabling cookies may affect the functionality of certain website features.For more details on how Google collects and processes data, please visit Google’s Privacy Policy.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

With Raidan Pty Ltd for business and operational purposes as Techmendz is owned by Raidan.
With service providers, such as payment processors and hosting providers.
For legal compliance, if required by law or court orders.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite our best efforts, no security measures are 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal information.
Objection and Restriction: Request to limit how we process your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised 'Effective Date.' Please review this page periodically for the latest information on our privacy practices.

Contact Us

For any questions or concerns regarding our Privacy Policy, feel free to contact us.